Currently, deliveries are largely as normal worldwide, except for short delays and occasional blocks because of Covid-19.
Some countries such as India and Russia have briefly blocked all customs to couriers, only to reopen them after a few days. Elsewhere, customs bottlenecks are causing some delays.
If you want to get the latest from DHL, which fulfils our deliveries in most countries outside of the UK, please visit their update page here.
Our warehouse is operating in line with advice from the World Health Organisation and local authorities. The team are constantly making sure that all appropriate health and hygiene standards are adhered to.
We are also working very closely with shipping partners and aim at making sure that all appropriate health and hygiene standards are adhered to.
We recognise that returns of goods will be harder, as service points (often shops) will be closed, and customers may not have access to a printer for printing labels.
In view of this, we are happy to extend return and exchange periods to any period required for normal service to be resumed.