Permanent Style is resident in the UK.
All prices are quoted exclusive of VAT and any other taxes or duties - as most customers are outside the EU. Customers inside the EU will have VAT added at checkout, when they enter their shipping address.
Those buying outside the EU will have to pay any domestic duties or taxes, instead, that are due, when the item is imported.
If an item is exchanged, duties and taxes do not have to be paid twice. However, if an item is returned the duties and taxes are not refundable.
Products are shipped in a maximum of three working days after ordering. We offer one delivery method, tracked-and-signed shipping with a courier worldwide.
We offer refunds on any goods if returned with 14 days of receipt, in a sellable condition. Exchanges are also available for alternative sizes or colours. Items that have been made to order, or altered after purchase, are non-returnable.
If you would like to return your order for an exchange or refund, please use the returns page here. After entering your order number (in the format #PSXXX) and details, a returns label will be generated and sent to you within a couple of days.
If you have any other issues with the order, please contact us at email@example.com.
Shipping prices for the different regions of the world are indicated at checkout, once you have selected your country in the delivery address. If more than one item is ordered, shipping is around 50% extra per item.
All prices are quoted in pounds sterling, with VAT quoted separately. Permanent Style is not liable for any incorrect calculations made during the checkout process. Please check your total carefully.
Some international deliveries will have to pass through customs and there may be additional charges payable by the receiver; Permanent Style will do everything it can to ensure the correct paperwork but is not responsible for any customs delays or charges.